The customer
Stryker Corporation is a global leader in medical technologies, renowned for its innovative solutions that enhance patient care and improve healthcare outcomes. With its European headquarters based in Amsterdam, Stryker serves healthcare providers across the continent with cutting-edge medical devices, equipment, and technology solutions.
The company operates in a dynamic industry where precision, efficiency, and adaptability are critical to staying ahead. Stryker’s commitment to innovation is reflected not only in its products but also in its internal operations. However, like many multinational organizations, Stryker faced challenges in optimizing its business processes to keep pace with its growth and evolving customer needs.
The context
One of the key challenges Stryker encountered was inefficiency in their sales support processes. The existing workflows relied heavily on manual tasks, such as copying data into Excel spreadsheets, modifying the files, and sending them back and forth between teams. This approach was time-consuming, prone to errors, and lacked transparency.
Recognizing the need for a modernized approach, Stryker sought a solution that could eliminate inefficiencies, reduce errors, and empower teams to take control of their workflows. That’s where Sparkle came in, using Microsoft Power Apps to design a tailor-made solution that transformed Stryker’s sales support processes.
“With the support of Sparkle, our requirements were easily translated into a working solution that we can manage by the business people ourselves. Thousand of hours of manual work are saved and we have better oversight of the whole processes.
Simona Nita – Senior Manager Commercial Analytics
The solution
The solution focused on streamlining workflows, enhancing data visibility, and empowering teams through user-centric design and training. Key components of the solution included:
Analysis, Design, and Implementation of Support Apps
Sparkle conducted a detailed analysis of Stryker’s existing workflows to identify bottlenecks and areas for improvement. Based on these insights, we designed and implemented Power Apps tailored to the specific needs of the sales support process.Reporting in Power BI
To complement the Power Apps solution, Sparkle integrated Power BI for real-time reporting and analytics. This provided Stryker’s teams with actionable insights, enhanced visibility into key metrics, and the ability to monitor process efficiency and outcomes.Power Apps Training
Empowering users was a critical aspect of the project. Sparkle provided comprehensive Power Apps training to Stryker’s team, ensuring they could independently manage business rules, make updates to the system, and maximize the value of the solution.
The impact
The implementation of the Power Apps solution delivered measurable improvements across several areas:
Processes that once took several months now run within weeks, freeing up time for sales managers and administrative teams to focus on strategic, high-value activities.
The new system introduced greater visibility and traceability, making processes more auditable and easier to monitor.
Sales administration teams can now edit and adjust business rules independently within the app, enabling agility and responsiveness without reliance on external technical support.
The solution provides a foundation for future growth, allowing Stryker to adapt to evolving needs and maintain its competitive edge.
ABOUT THE AUTHORS
Pieter Jansen
Managing Partner Estonia
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